Small Diamond Ring / 14K 18K Diamond Ring / Petite Diamond Solitaire Ring / Thin Gold Diamond Ring / Bezel Set Ring / Minimalist Ring

Frequently Asked Questions

Payment plans

We are happy to extend a layaway option to customers that wish to pay in installments. Please contact us if you would like to set up a payments plan.

All layaway orders are subject to the following:

> A non-refundable deposit of 30%.
> Rest 70% can be divided into up to 4 installments.
> Once deposit is completed, we will start the items production.
> Items will be ready to ship and will be shipped once full payment is done.

Refund and Exchange policy

>You may return items within 30 days of delivery for a full hassle free refund or exchange.
Please contact us before shipping the item back, Items returned without authorization will not be accepted.

> Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
1) Custom orders are not eligible for returns or exchanges.
2) Items with personal engraving cannot be returned.

Processing time

> Since each piece is made-to-order, we ask that you allow 8-13 business days before you get your order
6-10 days processing time and 2-3 days shipping time.

> If you need to meet a certain deadline, I may be able to accommodate your request, Please contact me with your deadline request.

Ring size

We offer 3-11 US Size for all of our rings, All other sizes are available with an extra fee. Please contact us for a quote.

How do I find out her ring size without her to find out?

1) Ask her family or friends.
2) Take one of her rings that properly fits the intended finger to a local jeweler to measure the size or visit https://bit.ly/3cCH309 for further assistance.

Custom and personalized orders

We are always open to collaborating on a completely unique and custom design of any kind.

We offer all kind of custom jewelry pieces, custom stones, material customization or entirely custom designs.
Please contact us for further details.

In case of a customized design, additional fees may apply.

What is in the package?

All orders will be packed with complimentary gift wrapping.

All orders will contain a ring/jewelry box.

All of our diamond jewelry, whether they are earth-mined or lab-grown, come with a GIA/IGI certificate. This certificate verifies the quality and authenticity of the diamonds,

All of our Moissanite engagement rings come with an international laboratory jewelry certificate & appraisal.

If you want to receive an invoice, please mention it at checkout or contact us after placing the order.

Warranty

We are committed to ensuring the quality of your purchase; we stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. We will repair and maintain your jewelry for a lifetime.
All of our jewelry is manufactured using the highest quality materials and is inspected carefully prior to shipment.

Our lifetime warranty offers free cleaning and inspection, metal re-polish, prong tightening and rhodium plating.

We also offer a 2 year accent gemstone/diamond replacement.

*We are not responsible for damaged jewelry due to wear and tear, or repairs/alterations made by other jewelers.
*This policy is not a substitute for insurance.